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MEDICAL OFFICE ASSISTANT (ONLINE)

PROGRAM DETAILS

TYPE:Diploma
TIME:Flexible Schedule
DURATION:32 Weeks (FT) or 64 Weeks (PT)
FIELD PLACEMENT:Not Available
CAMPUSES:Specific ( INQUIRE )
NOC Code:1243
PROGRAM OUTLINEMedical Office Assistant Online Program Outline NB

PROGRAM OBJECTIVE

Healthcare professional sitting at a table writing notesDoes a career in the medical field exhilarate you?

Do you want to be a part of the fast-paced and growing healthcare industry while gaining the skills you need to succeed in a business environment?

If you’re looking to enhance your abilities in an office setting as well as gain medical experience, but prefer to have more control over how, when, and where you can study, then the Medical Office Assistant online program is the right fit for you. This program provides you with the opportunity to pursue a diploma at your own pace and offers online courses to give you the flexibility to comfortably fit an education into your busy life.

By the end of the program, you be will equipped with all the skills you need to be successful at the forefront of a doctor’s office and as an assistant who’s assessing patients. You will understand the different classes of drugs and their use in various treatments, be well-versed in medical terminology, gain knowledge about the Canadian healthcare system, and learn clinical procedures generally performed in a medical office – prescription handling, assisting patients with their exams, and diagnostic testing.

You will also learn computer fundamentals, with emphasis on computers outfitted with the Microsoft Windows operating system, and gain a strong understanding of all Microsoft applications. The Medical Office Assistant program will help build on your communication and multi-tasking skills, as well as enhance your knowledge in Accounting applications. You will be encouraged to be a team player while putting your professional and interpersonal skills to practice throughout the course of this program.

FULL-TIME SCHEDULE

Full-time-schedule-MOA-online-2You also have the choice to take the Medical Office Assistant program full-time.

In just 32 weeks, you can obtain four certifications:
- Business Applications Certificate
- Accounting and Applications Certificate
- Healthcare Fundamentals Certificate
- Medical Practice Certificate

Commit up to 20 hours per week to complete weekly requirements.

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PART-TIME SCHEDULE

PartTime-MOA-online-scheduleYou can take the Medical Office Assistant program part-time, committing up to ten hours to complete weekly requirements.

Each subsequent 16-week blocks, you will work towards the following:
- Business Applications Certificate
- Accounting and Applications Certificate
- Healthcare Fundamentals Certificate
- Medical Practice Certificate

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INCLUDED COURSES

SELECT PROVINCE : NB


Introduction to Accounting

In this course students will be introduced to accounting concepts and procedures. Students will learn about debits and credits and how to analyze and record business transactions. In addition, students will look at banking procedures, cash control as well as payroll concepts and procedures, including employee taxes. They will also gain an understanding of the employer’s tax responsibilities. In this course, students learn how to set up and interact with the different ledgers to support small business activities. In addition, students will perform General Ledger, Accounts Payable, Accounts Receivable and Payroll transactions.

Anatomy, Physiology and Terminology

This course will introduce the foundations of the language of medicine and will develop medical vocabulary through the study of the structures and functions of the major body systems. Topics include medical terminology; general body organization; and the skeletal, muscular, cardiovascular, lymphatic, immune, respiratory, digestive, urinary, nervous (including special senses and psychiatric disorders), integumentary, endocrine, and reproductive systems.

Business Communication

This course is designed to give students a basic understanding of communication skills in the business environments. Focus will be placed on both written and spoken communications. Students will review the basic writing process with emphasis on the mechanics of writing. They will also learn the importance of effective spoken communication.

Microsoft Powerpoint

This software lab module consists of online training and assessment in Microsoft PowerPoint. Students learn a comprehensive set of skills centered around the creation of attractive, professional-looking presentations. Students learn how to effectively use and format animations, transitions, pictures, audio, video, charts and tables, as well incorporate speaker notes and annotations into their presentations. Students will be evaluated through a variety of assignments, projects, presentations, quizzes and exams in addition to their participation throughout the course.

Career Planning & Preparation - Level I

This module introduces tools for planning and preparing for a successful job search, so that students can maintain a career-focused approach throughout their education program. Students will learn about the "Hidden" Job Market and ways to access it in their upcoming job search, how to research opportunities and network for industry contacts, and use appropriate etiquette when communicating with prospective employers. Students will identify their personal skills, values and preferences for the workplace, begin preparation of a professional resume and references, and organize proof documents for their career portfolio. Class discussions on various self-management topics introduced in Student Success Strategies will round out this module, which is a pre-requisite for Career Planning and Preparation - Part II.

Career Planning & Preparation - Level 2

This module continues to build on the concepts and skills introduced in Career Planning and Preparation - Level I. Students will learn how to conduct an effective job search and identify various methods of applying for work with today's technology. Students will create a personal list of "Top Employers" and target current industry opportunities, while finalizing their professional resume, portfolio and career correspondence. Students will learn to identify the different types and forms of interviews, practice responding to typical questions, and practice follow-up, evaluation and negotiation techniques they can use to ensure success. Self-management topics from Career Planning and Preparation - Level I will be reviewed, with a focus towards on-the-job success in both learner placements and post-graduate employment. Students will be evaluated through a variety of assignments, projects, and quizzes in addition to their participation throughout the course.

Diversity in the Workplace

This course introduces students to diversity and its strengths in the workplace. Among the topics covered are the strengths of diversity, its occasional challenges, how to manage diversity in the workplace, and the value of diversity training. Diversity in group dynamics is also addressed, with an emphasis on the strengths of a heterogeneous group and the types of diversity found in it.

Microsoft Excel

This software lab module consists of online training and assessment in Microsoft Excel. Students learn a comprehensive set of skills, with coverage including creating, formatting and printing worksheets, creating simple and advanced formulas, using mathematical, logical, statistical and financial functions, creating and modifying charts and pivot tables, and using data tools. Students will be evaluated through a variety of assignments, projects, quizzes and exams in addition to their participation throughout the course.

Healthcare Fundamentals

This course is designed to introduce students to the Medical Office Assisting profession. Students will learn about the Canadian healthcare system in general including facilities, professionals, and legal and ethical considerations of the field. The course will also look at the roles and responsibilities of the MOA within the healthcare system.

Medical Office Assistant Clinical Procedures

In this course, students will learn the Medical Office Assistant’s role in clinical procedures commonly performed in a medical office. Students will develop clinical skills through interactive online activities. Areas of focus include infection control and workplace safety (WHMIS), prescription handling, diagnostic testing, and assisting with the patient exam.

Pathology and Pharmacology

In this course, students will be introduced to pharmacology, and will learn about the different classes of drugs and their use in the treatment of a range of medical conditions. Routes of drug administration and drug effects will also be discussed. Diseases, diagnostic and treatment procedures relating to the major body systems will be explained throughout the course, with a focus on medical terminology. After completing the course, students should be able to demonstrate knowledge of common diseases and how they are diagnosed and treated.

Customer Service and Practice Administration

Students will be introduced to the administrative tasks of the healthcare environment. Office communications and customer service skills will be developed, as well as skills in scheduling and preparing patient records. Students are expected to demonstrate knowledge of billing procedures for both provincial healthcare programs and third-party payers.

Computer Fundamentals

Through a combination of theory and hands-on-practice, this module examines the role and use of the computer in today’s workplace. Emphasis is placed on those computers outfitted with the Microsoft Windows operating system. Students will review basic computer concepts, Windows OS usage, and complete hands-on training exercises in business-standard software applications, including Microsoft Outlook and Microsoft Word. Keyboarding skills are also honed via daily keyboarding exercises and drills

Student Success Strategies

In this orientation module, emphasis is placed on thinking about achieving success from Day One. This module stresses the importance of developing non-technical skills to enhance personal, academic, and career success. This includes understanding learning styles and honing practical study skills, such as memory, reading, note-and test-taking techniques. Personal exercises will focus on teamwork, decision making and problem solving skills, setting SMART goals and maintaining a positive attitude; techniques for managing change, stress and conflict will also be explored.

Introduction to Medical Transcription

This course will introduce students to the process of transcribing medical dictation. Students will practice transcription to create a variety of clinical documents. Challenges to dictation will be introduced including accents, background noises, muffled speaking, voice recognition software, etc. Students will also be expected to develop excellent proofreading skills

Microsoft Word part 1

This software lab module consists of online training and assessment in Microsoft Word, and builds on the skills introduced in Computer Fundamentals. Students learn a comprehensive set of skills, with coverage including formatting text for layout and appearance, formatting document sections, using styles, working with header/footer content, inserting and formatting tables, graphics and pictures, working with templates and themes, using advanced editing features, and working with mailing tools.

Microsoft Word part 2

This software lab module consists of online training and assessment in Microsoft Word, and builds on the skills introduced in Computer Fundamentals. Students learn a comprehensive set of skills, with coverage including formatting text for layout and appearance, formatting document sections, using styles, working with header/footer content, inserting and formatting tables, graphics and pictures, working with templates and themes, using advanced editing features, and working with mailing tools.

CAREER OPPORTUNITIES

As a Medical Office Assistant graduate, you will qualify for positions such as:

  • Medical Office Assistant
  • Medical Secretary
  • Medical Billing Clerk
  • Medical Billing Secretary
  • Medical Office Administrator
  • Medical Receptionist
  • Clinical Assistant
  • Ward Secretary
  • Booking Clerk

PREREQUISITE

Must have passed grade 12 or equivalent.

GRADUATION REQUIREMENTS

Obtain an overall grade of 70% in each module
Complete all requirements of the Student Success Strategies, Career Planning and Preparation modules