Technical Support

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Technological issues should not hinder you from achieving a seamless learning experience. Eastern College provides single-point technological support via our new Service Desk Portal, where you can request for support with the following:

Student Web
Student Login
Email
Microsoft 365
Brightspace
Video Conferencing
Virtual Machines
Computer
Printer
Network or Server
Computer Security

You can call the IT Support Team at 1-877-379-7999 from 8:00 a.m. to 11:00 p.m. ADT from Monday to Friday.

Part-time student volunteers called Network Technician Assistants (NTAs) may be available in your campus to assist with technical issues. They are still learning about IT support and may not have all of the answers to your questions. Nevertheless, they can assist by notifying the IT Support Team about your technical issues to expedite the process.

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