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SUPPLY CHAIN AND LOGISTICS

PROGRAM DETAILS

TYPE:Diploma
TIME:Morning or Afternoon
DURATION:57 Weeks
FIELD PLACEMENT:Available
CAMPUSES:Specific ( INQUIRE )
NOC Code:1524, 1225
PROGRAM OUTLINESupply Chain and Logistics Program Outline NBSupply Chain and Logistics Program Outline NS

PROGRAM OVERVIEW

Are you organized and driven by the details? Do you enjoy working in a busy team environment? Today’s global market requires capable, well-rounded employees who can multi-task to meet a variety of challenges.

The Supply Chain and Logistics program provides students provides students with well-rounded exposure to the different areas of the supply chain sector and the skills needed to be successful in the industry. Students will develop the proficiency and skills appropriate for a wide range of careers in supply chain and logistics.

Graduates will have developed essential skills needed to succeed in a role that requires attention to detail, analytical thinking and problem solving.

STUDENTS RECEIVE

  • 4-month Internship
  • Canadian International Freight Forwarders Association (CIFFA) Certificate
  • This program is accredited by the Canadian Supply Chain Sector Council

INCLUDED COURSES

SELECT PROVINCE : NBNS


Business Math

This module provides the students with an understanding of arithmetic, mathematics, and measurements used in common business and industry environments. At the end of the module the student will be able to define whole numbers, fractions, decimals and percentages; become familiar with equations and formulae; and learn the use of graphs.

Career Planning & Preparation - Level I

This module introduces tools for planning and preparing for a successful job search, so that students can maintain a career-focused approach throughout their education program. Students will learn about the "Hidden" Job Market and ways to access it in their upcoming job search, how to research opportunities and network for industry contacts, and use appropriate etiquette when communicating with prospective employers. Students will identify their personal skills, values and preferences for the workplace, begin preparation of a professional resume and references, and organize proof documents for their career portfolio. Class discussions on various self-management topics introduced in Student Success Strategies will round out this module, which is a pre-requisite for Career Planning and Preparation - Part II.

Career Planning & Preparation - Level II

This module continues to build on the concepts and skills introduced in Career Planning and Preparation - Part I. Students will learn how to conduct an effective job search and identify various methods of applying for work with today's technology. Students will create a personal list of "Top Employers" and target current industry opportunities, while finalizing their professional resume, portfolio and career correspondence. Students will learn to identify the different types and forms of interviews, practice responding to typical questions, and practice follow-up, evaluation and negotiation techniques they can use to ensure success. Self-management topics from Career Planning and Preparation - Part I will be reviewed, with a focus towards on-the-job success in both learner placements and post-graduate employment.

Customer Service

Customer service is a key factor in differentiating a business in current climate conditions. This module will offer students the opportunity to learn how to provide exceptional customer service, tips and tricks of “wowing” the customer experience, turning problems into opportunities and the confidence in handling complex customer issues. An introduction to a computerized customer relationship management system will be provided.

Customs Issues & Procedures

This module introduces students to the regulatory requirements of an import or export business. Topics include government regulations, security issues, and international trade requirements. Students will prepare documentation that would accompany goods crossing the border for inbound and outbound shipments.

Essentials of Freight Forwarding

This module focuses on international transportation and trade. Topics include understanding freight forwarding, international payments and terms of trade. Almost all supply chains are global in scope and very few companies can navigate the international intricacies on their own. Students will learn the value of partner selection to optimize the supply chain.

Introduction to Business

This module introduces students to what business involves in today’s environment. Topics include the business environment, managing a new or existing business, employees and the various functions of business. Students will have the opportunity to prepare a business plan encompassing the various areas of business including the business functions, organizational structure, while incorporating important ethical concepts in business.

Introduction to Contract Law & Administration

This module provides a study of the Canadian legal system and its effect on business and business organizations. Topics include business law, contracts and sales, torts, consumer protection issues, employment issues, the regulation of business organizations, finance and debtor and creditor law. On completion the student will know about the various important areas of law impacting business and be able to apply the same in day to day decision making.

Introduction to Logistics and Transportation

This course introduces students to a definition of Supply Chain, Logistics and Transportation. Topics include a general overview of the career paths available, networking/professional training opportunities, and how the changing global environment impacts the forward and reverse flows of goods and services. Students will also learn about the financial impact of logistics costs on an organization and the importance of information technology and transportation along the supply chain in order to make strong business decisions.

Introduction to Operations Management

This module is concerned with the design of systems to produce goods and services and the operation of those systems. It discusses relationships within the company environment, particularly with marketing and product design. Topics covered include facilities planning, total quality management (TQM), cost analysis, project planning, and operations resource management.

Introduction to Purchasing

This module introduces students to the concepts of Total Cost of Ownership for products and services, as well as an introduction to Supplier Relationship Management. Topics include Economies of scale, the preparation of documents for RFI and RFP processes, as well as the various costs involved in purchase decisions(acquisition, ownership, obsolescence, etc.). Students will demonstrate the different approaches to a transactional supplier relationship as compared to a partner based business agreement.

Inventory Control & Materials Management

This module introduces students to methods for controlling inventory while developing decision-making skills for re-buying. Students learn essential vocabulary and skills for identifying and applying the basic principles of inventory management. Basic methods of planning and controlling inventory in manufacturing, institutional, distribution and retail environments are covered. The questions of what to stock are addressed through an examination of current and evolving technologies of inventory management.

Professional Purchasing

This module builds on Introduction to Purchasing and involves students in understanding the function or Purchasing in today’s business environment. Topics include ABC vendor analysis and rating, Forward Buying, Life Cycle costing, Quality, etc.

Security, Compliance & Loss Prevention

This module identifies common causes of asset loss. Topics include planning, monitoring and controlling assets, internal and external to the company. Students will learn how to prevent loss and damage as well as how to record losses for claim recovery from suppliers, insurance companies or other sources. This module also involves creating a general awareness to ethical issues as well as cover specific topics and many examples of business managers violating ethical rules and those that have met and have exceeded such standards. Topics include values, principles, responsibility, governance and ethics related to various business disciplines. This module will also allow the opportunity for students to interact and understand the relevance of ethics on business and how decision making is impacted by the same.

Software Lab - Database Management

This software lab module consists of online training and assessment in Microsoft Access. Students learn a comprehensive set of skills, including creating and modifying database tables, defining table relationships, sorting data, creating simple and advanced queries, creating and formatting forms and reports, and creating and running macros.

Software Lab - Computer Fundamentals

Through a combination of theory and hands-on-practice, this module examines the role and use of the computer in today’s workplace. Emphasis is placed on those computers outfitted with the Microsoft Windows operating system. Students will review basic computer concepts, Windows OS usage, and complete hands-on training exercises in business-standard software applications, including Microsoft Outlook and Microsoft Word. Keyboarding skills are also honed via daily keyboarding exercises and drills

Software Lab - Presentations

This software lab module consists of online training and assessment in Microsoft PowerPoint. Students learn a comprehensive set of skills centered around the creation of attractive, professional-looking presentations. Students learn how to effectively use and format animations, transitions, pictures, audio, video, charts and tables, as well incorporate speaker notes and annotations into their presentations.

Software Lab - Word Processing

This software lab module consists of online training and assessment in Microsoft Word, and builds on the skills introduced in Computer Fundamentals. Students learn a comprehensive set of skills, with coverage including formatting text for layout and appearance, formatting document sections, using styles, working with header/footer content, inserting and formatting tables, graphics and pictures, working with templates and themes, using advanced editing features, and working with mailing tools.

Software Lab - Spreadsheets

This software lab module consists of online training and assessment in Microsoft Excel. Students learn a comprehensive set of skills, with coverage including creating, formatting and printing worksheets, creating simple and advanced formulas, using mathematical, logical, statistical and financial functions, creating and modifying charts and pivot tables, and using data tools.

Student Success Strategies

In this orientation module, emphasis is placed on thinking about achieving success from Day One. This module stresses the importance of developing non-technical skills to enhance personal, academic, and career success. This includes understanding learning styles and honing practical study skills, such as memory, reading, note-and test-taking techniques. Personal exercises will focus on teamwork, decision making and problem solving skills, setting SMART goals and maintaining a positive attitude; techniques for managing change, stress and conflict will also be explored.

Negotiations & Supplier Management

This module gives students experience and tools to work in a Purchasing environment. Topics include types of supplier relationships, methods of negotiation and factors involved in developing lasting supplier relationships. Students will know which supplier relationships to nurture and which to minimize their time managing.

International Transportation & Trade

This module builds on Introduction to Transportation and involves students in understanding how to minimize the costs involved in acquiring materials as well as delivering to customers. This module also introduces students to the importance of time management and capacity planning. Topics include packaging, lane saturation, partnering and reverse logistics, as well as how to effectively schedule resources (people, trucks, etc.) as well as communication skills for dispatching service providers to customer sites. Students will learn to make transportation related decisions that add value to the customers and reduce the overall operating costs for the business.

Writing for Comprehension

Through lectures, textbook exercises, and classroom labs, this module teaches students the skills and knowledge necessary to apply basic business writing skills when creating various memos; routine letters; good news letters; persuasive and bad news letters; presentations; and meeting agendas.


Business Math

This module provides the students with an understanding of arithmetic, mathematics, and measurements used in common business and industry environments. At the end of the module the student will be able to define whole numbers, fractions, decimals and percentages; become familiar with equations and formulae; and learn the use of graphs.

Career Planning & Preparation - Level I

This module introduces tools for planning and preparing for a successful job search, so that students can maintain a career-focused approach throughout their education program. Students will learn about the "Hidden" Job Market and ways to access it in their upcoming job search, how to research opportunities and network for industry contacts, and use appropriate etiquette when communicating with prospective employers. Students will identify their personal skills, values and preferences for the workplace, begin preparation of a professional resume and references, and organize proof documents for their career portfolio. Class discussions on various self-management topics introduced in Student Success Strategies will round out this module, which is a pre-requisite for Career Planning and Preparation - Part II.

Career Planning & Preparation - Level II

This module continues to build on the concepts and skills introduced in Career Planning and Preparation - Part I. Students will learn how to conduct an effective job search and identify various methods of applying for work with today's technology. Students will create a personal list of "Top Employers" and target current industry opportunities, while finalizing their professional resume, portfolio and career correspondence. Students will learn to identify the different types and forms of interviews, practice responding to typical questions, and practice follow-up, evaluation and negotiation techniques they can use to ensure success. Self-management topics from Career Planning and Preparation - Part I will be reviewed, with a focus towards on-the-job success in both learner placements and post-graduate employment.

Customer Service

Customer service is a key factor in differentiating a business in current climate conditions. This module will offer students the opportunity to learn how to provide exceptional customer service, tips and tricks of “wowing” the customer experience, turning problems into opportunities and the confidence in handling complex customer issues. An introduction to a computerized customer relationship management system will be provided.

Customs Issues & Procedures

This module introduces students to the regulatory requirements of an import or export business. Topics include government regulations, security issues, and international trade requirements. Students will prepare documentation that would accompany goods crossing the border for inbound and outbound shipments.

Essentials of Freight Forwarding

This module focuses on international transportation and trade. Topics include understanding freight forwarding, international payments and terms of trade. Almost all supply chains are global in scope and very few companies can navigate the international intricacies on their own. Students will learn the value of partner selection to optimize the supply chain.

Introduction to Business

This module introduces students to what business involves in today’s environment. Topics include the business environment, managing a new or existing business, employees and the various functions of business. Students will have the opportunity to prepare a business plan encompassing the various areas of business including the business functions, organizational structure, while incorporating important ethical concepts in business.

Introduction to Contract Law & Administration

This module provides a study of the Canadian legal system and its effect on business and business organizations. Topics include business law, contracts and sales, torts, consumer protection issues, employment issues, the regulation of business organizations, finance and debtor and creditor law. On completion the student will know about the various important areas of law impacting business and be able to apply the same in day to day decision making.

Introduction to Logistics and Transportation

This course introduces students to a definition of Supply Chain, Logistics and Transportation. Topics include a general overview of the career paths available, networking/professional training opportunities, and how the changing global environment impacts the forward and reverse flows of goods and services. Students will also learn about the financial impact of logistics costs on an organization and the importance of information technology and transportation along the supply chain in order to make strong business decisions.

Introduction to Operations Management

This module is concerned with the design of systems to produce goods and services and the operation of those systems. It discusses relationships within the company environment, particularly with marketing and product design. Topics covered include facilities planning, total quality management (TQM), cost analysis, project planning, and operations resource management.

Introduction to Purchasing

This module introduces students to the concepts of Total Cost of Ownership for products and services, as well as an introduction to Supplier Relationship Management. Topics include Economies of scale, the preparation of documents for RFI and RFP processes, as well as the various costs involved in purchase decisions(acquisition, ownership, obsolescence, etc.). Students will demonstrate the different approaches to a transactional supplier relationship as compared to a partner based business agreement.

Inventory Control & Materials Management

This module introduces students to methods for controlling inventory while developing decision-making skills for re-buying. Students learn essential vocabulary and skills for identifying and applying the basic principles of inventory management. Basic methods of planning and controlling inventory in manufacturing, institutional, distribution and retail environments are covered. The questions of what to stock are addressed through an examination of current and evolving technologies of inventory management.

Professional Purchasing

This module builds on Introduction to Purchasing and involves students in understanding the function or Purchasing in today’s business environment. Topics include ABC vendor analysis and rating, Forward Buying, Life Cycle costing, Quality, etc.

Security, Compliance & Loss Prevention

This module identifies common causes of asset loss. Topics include planning, monitoring and controlling assets, internal and external to the company. Students will learn how to prevent loss and damage as well as how to record losses for claim recovery from suppliers, insurance companies or other sources. This module also involves creating a general awareness to ethical issues as well as cover specific topics and many examples of business managers violating ethical rules and those that have met and have exceeded such standards. Topics include values, principles, responsibility, governance and ethics related to various business disciplines. This module will also allow the opportunity for students to interact and understand the relevance of ethics on business and how decision making is impacted by the same.

Software Lab - Database Management

This software lab module consists of online training and assessment in Microsoft Access. Students learn a comprehensive set of skills, including creating and modifying database tables, defining table relationships, sorting data, creating simple and advanced queries, creating and formatting forms and reports, and creating and running macros.

Software Lab - Computer Fundamentals

Through a combination of theory and hands-on-practice, this module examines the role and use of the computer in today’s workplace. Emphasis is placed on those computers outfitted with the Microsoft Windows operating system. Students will review basic computer concepts, Windows OS usage, and complete hands-on training exercises in business-standard software applications, including Microsoft Outlook and Microsoft Word. Keyboarding skills are also honed via daily keyboarding exercises and drills

Software Lab - Presentations

This software lab module consists of online training and assessment in Microsoft PowerPoint. Students learn a comprehensive set of skills centered around the creation of attractive, professional-looking presentations. Students learn how to effectively use and format animations, transitions, pictures, audio, video, charts and tables, as well incorporate speaker notes and annotations into their presentations.

Software Lab - Word Processing

This software lab module consists of online training and assessment in Microsoft Word, and builds on the skills introduced in Computer Fundamentals. Students learn a comprehensive set of skills, with coverage including formatting text for layout and appearance, formatting document sections, using styles, working with header/footer content, inserting and formatting tables, graphics and pictures, working with templates and themes, using advanced editing features, and working with mailing tools.

Software Lab - Spreadsheets

This software lab module consists of online training and assessment in Microsoft Excel. Students learn a comprehensive set of skills, with coverage including creating, formatting and printing worksheets, creating simple and advanced formulas, using mathematical, logical, statistical and financial functions, creating and modifying charts and pivot tables, and using data tools.

Student Success Strategies

In this orientation module, emphasis is placed on thinking about achieving success from Day One. This module stresses the importance of developing non-technical skills to enhance personal, academic, and career success. This includes understanding learning styles and honing practical study skills, such as memory, reading, note-and test-taking techniques. Personal exercises will focus on teamwork, decision making and problem solving skills, setting SMART goals and maintaining a positive attitude; techniques for managing change, stress and conflict will also be explored.

Negotiations & Supplier Management

This module gives students experience and tools to work in a Purchasing environment. Topics include types of supplier relationships, methods of negotiation and factors involved in developing lasting supplier relationships. Students will know which supplier relationships to nurture and which to minimize their time managing.

International Transportation & Trade

This module builds on Introduction to Transportation and involves students in understanding how to minimize the costs involved in acquiring materials as well as delivering to customers. This module also introduces students to the importance of time management and capacity planning. Topics include packaging, lane saturation, partnering and reverse logistics, as well as how to effectively schedule resources (people, trucks, etc.) as well as communication skills for dispatching service providers to customer sites. Students will learn to make transportation related decisions that add value to the customers and reduce the overall operating costs for the business.

Writing for Comprehension

Through lectures, textbook exercises, and classroom labs, this module teaches students the skills and knowledge necessary to apply basic business writing skills when creating various memos; routine letters; good news letters; persuasive and bad news letters; presentations; and meeting agendas.

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CAREER OPPORTUNITIES

The Supply Chain and Logistics program will qualify grads to pursue positions such as Logistics Coordinator, Dispatcher, Purchasing Agent, Materials Management Analyst, Scheduler, Loss Prevention Agent and Cargo and Freight Agent.

CERTIFICATIONS

Successful graduates of the program who meet the requirements outlined by the Canadian International Freight Forwarders Association (CIFFA) will achieve a Certificate in International Freight Forwarding.
The certificate is nationally recognized within the international transportation and international trade logistics industries.

New Brunswick graduates of the Supply Chain & Logistics Diploma Program receive advanced standing towards the Supply Chain Management Professional (SCMP) designation.
The SCMP designation is an internationally-accredited certification of strategic supply chain leadership, and is Canada’s most widely-held designation in supply chain management.

EMPLOYERS WHO HAVE RECENTLY HIRED EASTERN GRADS

  • K & t Transport Ltd.
  • Armour Transportation Systems
  • Canadian Forces
  • Day and Ross
  • Cavendish Farms
  • Irving Oil

ADMISSION REQUIREMENTS

Grade 12 or equivalent or mature student status.  Please call the campus for more details.

Discover a rewarding career in the supply chain sector!
Contact Eastern College now to book a free career consultation, simply fill out the form on this page to get started!