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TIME:Morning or Afternoon
NOC Code:6521, 6523, 6531
PROGRAM OUTLINETourism and Travel Program Outline NS


Would you like to help others explore the world? Students enrolled in the Tourism and Travel program at Eastern College will graduate with a solid understanding of the tourism industry, upgraded computer skills, and three industry specific certificates.

From there, you’ll take a closer look at the specifics of the retail travel business including transportation modes, booking fares, and managing travel details to ensure your clients have the trip of a lifetime.


  • 5-week field placement
  • All-inclusive trip included!
  • Service Excellence in the Global Village Standard Certification
  • World Host Tourism Standard Certification
  • WHMIS Training
  • Basics.fst Food Safety Standard Certification
  • Serve Right – It’s Just Good Business Responsible
  • Beverage Service Standard Certification
  • Workplace Essentials Certificate and the Occupational
  • Knowledge Certificate: Travel Counsellor Examination



Industry Required Certifications

This module includes training and preparation to achieve five industry standard certifications – Service in the Global Village, SuperHost Atlantic – Expect Excellence, Tourism WHMIS, Basics.fst Food Safety, and Serve Right – It’s Just Good Business Responsible Beverage Service.

Career Planning & Preparation - Level I

This module introduces tools for planning and preparing for a successful job search, so that students can maintain a career-focused approach throughout their education program. Students will learn about the "Hidden" Job Market and ways to access it in their upcoming job search, how to research opportunities and network for industry contacts, and use appropriate etiquette when communicating with prospective employers. Students will identify their personal skills, values and preferences for the workplace, begin preparation of a professional resume and references, and organize proof documents for their career portfolio. Class discussions on various self-management topics introduced in Student Success Strategies will round out this module, which is a pre-requisite for Career Planning and Preparation - Part II.

Career Planning & Preparation - Level II

This module continues to build on the concepts and skills introduced in Career Planning and Preparation - Part I. Students will learn how to conduct an effective job search and identify various methods of applying for work with today's technology. Students will create a personal list of "Top Employers" and target current industry opportunities, while finalizing their professional resume, portfolio and career correspondence. Students will learn to identify the different types and forms of interviews, practice responding to typical questions, and practice follow-up, evaluation and negotiation techniques they can use to ensure success. Self-management topics from Career Planning and Preparation - Part I will be reviewed, with a focus towards on-the-job success in both learner placements and post-graduate employment.

Field Placement - Tourism and Travel

On successful completion of the classroom hours of this program, students will be placed on field placement at an outside organization. Students will have the opportunity to apply their newly developed knowledge and skills in a real-world environment.

Planning Travel Services Packages

The focus of this module is to prepare the student to demonstrate the required knowledge, skills and attributes in respect to providing transportation and travel services to develop a Familiarization Trip (FAM) package and a travel package tailored for a specific client. Students will expand their understanding of regional and national travel products. Lessons covered through this capstone project will include: steps in planning a trip; team selection; determining client needs and expectations for a FAM trip; collecting destination and product information for a FAM trip; making decisions and travel arrangements for a FAM trip; and developing client briefing packages and documentation.

Software Lab - Database Management

This software lab module consists of online training and assessment in Microsoft Access. Students learn a comprehensive set of skills, including creating and modifying database tables, defining table relationships, sorting data, creating simple and advanced queries, creating and formatting forms and reports, and creating and running macros.

Software Lab - Presentations

This software lab module consists of online training and assessment in Microsoft PowerPoint. Students learn a comprehensive set of skills centered around the creation of attractive, professional-looking presentations. Students learn how to effectively use and format animations, transitions, pictures, audio, video, charts and tables, as well incorporate speaker notes and annotations into their presentations.

Software Lab - Word Processing

This software lab module consists of online training and assessment in Microsoft Word, and builds on the skills introduced in Computer Fundamentals. Students learn a comprehensive set of skills, with coverage including formatting text for layout and appearance, formatting document sections, using styles, working with header/footer content, inserting and formatting tables, graphics and pictures, working with templates and themes, using advanced editing features, and working with mailing tools.

Software Lab - Spreadsheets

This software lab module consists of online training and assessment in Microsoft Excel. Students learn a comprehensive set of skills, with coverage including creating, formatting and printing worksheets, creating simple and advanced formulas, using mathematical, logical, statistical and financial functions, creating and modifying charts and pivot tables, and using data tools.

Student Success Strategies

In this orientation module, emphasis is placed on thinking about achieving success from Day One. This module stresses the importance of developing non-technical skills to enhance personal, academic, and career success. This includes understanding learning styles and honing practical study skills, such as memory, reading, note-and test-taking techniques. Personal exercises will focus on teamwork, decision making and problem solving skills, setting SMART goals and maintaining a positive attitude; techniques for managing change, stress and conflict will also be explored.


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The Tourism and Travel Diploma program will qualify grads to pursue positions such as Travel Agent, Travel Consultant, Concierge, Wholesaler, Tour Operator, Reservations Consultants and others. 


Successful graduates emerge with obtaining industry standard certifications including Service Excellence in the Global Village, World Host, Tourism WHMIS, Basics.fst Food Safety, and Serve Right – It’s Just Good Business Responsible Beverage Service.

Students will also write the exams for the emerit Workplace Essentials Certificate and the Occupational Knowledge Certificate: Travel Counsellor.


  • HRG North America
  • Holiday Inn
  • True Beauty Spa & Wellness Centre
  • Maritime Travel
  • Carlson Wagonlit Travel
  • The Westin


Grade 12 or equivalent or mature student status.  Please call the campus for more details.  


Books on a shelf in a libraryWhether you’re already certified in travel and tourism, or if you are considering your entry into the field, there are many opportunities to find an exciting, gratifying career in many different jobs within the travel and tourism industry.

Travelling is a valuable way to experience the world, new cultures, and take in the beauty of the natural and human world ...continue reading!

Discover a rewarding career in the business sector!
Contact Eastern College now to book a free career consultation, simply fill out the form on this page to get started!