Medical Office Assistant (Online)

Take your education to a new level with a flexible learning environment in the growing field of healthcare.

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32 Weeks (FT); 64 Weeks (PT)



Program Outline

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About The Program

The Medical Office Assistant (online) diploma program provides students with flexible schedule options.

Career Opportunities

As an Medical Office Assistant graduate, you will qualify for positions such as Medical Office Assistant, Medical Secretary, Medical Billing Clerk, Medical Billing Secretary, Medical Office Administrator, Medical Receptionist, Clinical Assistant, Ward Secretary, and Booking Clerk.

Employers Who Have Hired Eastern Grads

  • Horizon Health Network
  • Mental Health Services
  • Saint John Regional Hospital
  • Bedford Chiropractic
  • CBI Health
  • Salvation Army


92 %

Employment Rate*

$ 21

Average Wage/hr**

$ 25

High Wage/hr**

*Employment Rate based on 2019 contactable Eastern graduates employed in a related field.


NOC Code: 1243 - **Wage data rounded down to the nearest dollar, and based on New Brunswick data. Local (or regional) income may vary. Last updated in July, 2021.

Program Details

Does a career in the medical field exhilarate you?

Do you want to be a part of the fast-paced and growing healthcare industry while gaining the skills you need to succeed in a business environment?

If you’re looking to enhance your abilities in an office setting as well as gain medical experience, but prefer to have more control over how, when, and where you can study, then the Medical Office Assistant online program is the right fit for you. This program provides you with the opportunity to pursue a diploma at your own pace and offers, full-time (32 Weeks) and part-time (64 Weeks) options to give you the flexibility to comfortably fit an education into your busy life.

By the end of the program, you will be equipped with all the skills you need to be successful at the forefront of a doctor’s office and as an assistant who’s assessing patients. You will understand the different classes of drugs and their use in various treatments, be well-versed in medical terminology, gain knowledge about the Canadian healthcare system, and learn clinical procedures generally performed in a medical office – prescription handling, assisting patients with their exams, and diagnostic testing.

You will also learn computer fundamentals, with emphasis on computers outfitted with the Microsoft Windows operating system, and gain a strong understanding of all Microsoft applications. The Medical Office Assistant program will help build on your communication and multi-tasking skills, as well as enhance your knowledge in Accounting applications. You will be encouraged to be a team player while putting your professional and interpersonal skills to practice throughout the course of this program.

After completing the program, you will have earned four certifications:

– Business Applications Certificate

– Accounting and Applications Certificate

– Healthcare Fundamentals Certificate

– Medical Practice Certificate

Course Listings: New Brunswick
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Icon-Quiz-Small Created with Sketch. Introduction to Accounting (with QuickBooks)
In this course students will be introduced to accounting concepts and procedures. Students will learn about debits and credits and how to analyze and record business transactions. In addition, students will look at banking procedures, cash control as well as payroll concepts and procedures, including employee taxes. They will also gain an understanding of the employer’s tax responsibilities. In this course, students learn how to set up and interact with the different ledgers to support small business activities. In addition, students will perform General Ledger, Accounts Payable, Accounts Receivable and Payroll transactions.
Icon-Quiz-Small Created with Sketch. Business Communication
This course is designed to give students a basic understanding of communication skills in the business environments. Focus will be placed on both written and spoken communications. Students will review the basic writing process with emphasis on the mechanics of writing. They will also learn the importance of effective spoken communication.
Icon-Quiz-Small Created with Sketch. Microsoft Outlook
This Microsoft Outlook course is created for students to build and validate the skills businesses need to succeed in today's information economy. It also provides students with the skills and knowledge they need to use to effectively manage e-mails, contacts, calendars, and tasks. Outlook has become the corporate standard electronic personal organizer. These are the foundational skills needed to communicate using Outlook in a variety of positions within and organization. This course is computer intensive and demands basic computer proficiency and a basic understanding of e-mail software. Students are expected to make arrangements to meet proficiency needs.
Icon-Quiz-Small Created with Sketch. Microsoft Powerpoint
This software lab module consists of online training and assessment in Microsoft PowerPoint. Students learn a comprehensive set of skills centered around the creation of attractive, professional-looking presentations. Students learn how to effectively use and format animations, transitions, pictures, audio, video, charts and tables, as well incorporate speaker notes and annotations into their presentations. Students will be evaluated through a variety of assignments, projects, presentations, quizzes and exams in addition to their participation throughout the course.
Icon-Quiz-Small Created with Sketch. Bookkeeping for Medical Office Assistants
This course introduces fundamental bookkeeping principles and practices for Medical Office Assistants (MOAs). In this course you will perform basic bookkeeping procedures, be able to use basic bookkeeping terminology, and manage accounts receivable and accounts payable. You will be able to make journal entries and record transactions in the General Ledger. You will also learn basic information about calculating sales tax, managing cash, reconciling banking, and managing purchasing and inventory. You will see how bookkeeping plays a part in the role of an MOA.
Icon-Quiz-Small Created with Sketch. Career Planning & Preparation - Level I
This module introduces tools for planning and preparing for a successful job search, so that students can maintain a career-focused approach throughout their education program. Students will learn about the "Hidden" Job Market and ways to access it in their upcoming job search, how to research opportunities and network for industry contacts, and use appropriate etiquette when communicating with prospective employers. Students will identify their personal skills, values and preferences for the workplace, begin preparation of a professional resume and references, and organize proof documents for their career portfolio. Class discussions on various self-management topics introduced in Student Success Strategies will round out this module, which is a pre-requisite for Career Planning and Preparation - Part II.
Icon-Quiz-Small Created with Sketch. Career Planning & Preparation - Level 2
This module continues to build on the concepts and skills introduced in Career Planning and Preparation - Level I. Students will learn how to conduct an effective job search and identify various methods of applying for work with today's technology. Students will create a personal list of "Top Employers" and target current industry opportunities, while finalizing their professional resume, portfolio and career correspondence. Students will learn to identify the different types and forms of interviews, practice responding to typical questions, and practice follow-up, evaluation and negotiation techniques they can use to ensure success. Self-management topics from Career Planning and Preparation - Level I will be reviewed, with a focus towards on-the-job success in both learner placements and post-graduate employment. Students will be evaluated through a variety of assignments, projects, and quizzes in addition to their participation throughout the course.
Icon-Quiz-Small Created with Sketch. Diversity in the Workplace
This course introduces students to diversity and its strengths in the workplace. Among the topics covered are the strengths of diversity, its occasional challenges, how to manage diversity in the workplace, and the value of diversity training. Diversity in group dynamics is also addressed, with an emphasis on the strengths of a heterogeneous group and the types of diversity found in it.
Icon-Quiz-Small Created with Sketch. Microsoft Excel
This software lab module consists of online training and assessment in Microsoft Excel. Students learn a comprehensive set of skills, with coverage including creating, formatting and printing worksheets, creating simple and advanced formulas, using mathematical, logical, statistical and financial functions, creating and modifying charts and pivot tables, and using data tools. Students will be evaluated through a variety of assignments, projects, quizzes and exams in addition to their participation throughout the course.
Icon-Quiz-Small Created with Sketch. Computer Fundamentals
Through a combination of virtual training and critical thinking, this course examines the role and use of technology in today’s workplace. Emphasis is placed on those computers outfitted with the Microsoft Windows 10 operating system. Students will review basic computer components, Windows usage, file management, common applications, navigating and searching the web, and staying protected and safe while using a computer. Students will also start to hone their keyboarding skills through drills and timed exercises.
Icon-Quiz-Small Created with Sketch. Student Success Strategies
In this orientation module, emphasis is placed on thinking about achieving success from Day One. This module stresses the importance of developing non-technical skills to enhance personal, academic, and career success. This includes understanding learning styles and honing practical study skills, such as memory, reading, note-and test-taking techniques. Personal exercises will focus on teamwork, decision making and problem solving skills, setting SMART goals and maintaining a positive attitude; techniques for managing change, stress and conflict will also be explored.
Icon-Quiz-Small Created with Sketch. Microsoft Word Part 1
In this course, students learn a comprehensive set of skills in Microsoft Word, including formatting text for layout and appearance, formatting document sections, and using styles. They also learn how to create and edit header/footer content, insert and format tables, graphics and pictures, and work with templates and themes. The course consists of a combination of virtual training using simulations, as well as projects and exams using the desktop software.
Icon-Quiz-Small Created with Sketch. Microsoft Word Part 2
This course builds on the skills introduced in Microsoft Word Part 1 and consists of a combination of virtual training using simulations, along with projects and exams using the desktop version of the software. Among the tools students learn how to use are those for a mail merge, as well as tracking changes while collaborating and reviewing documents. Other skills learned include linking and embedding objects, working with hyperlinks, creating and customizing styles, modifying document properties and the basic use of macros.
Admission Requirements
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High school graduation or equivalent. For those without high school completion, please refer to the Program Overview at the top of this page or speak to your Education Consultant.

Career Quiz

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Success Stories

I decided to enroll in an online class at Eastern College for further education and earn a diploma in Medical Office Assistant program. Eastern College equipped me with essential hard skills and enhancing my soft skills to move forward in my career. The school also provided career assistance to help me with the requirements during my job application. I am so excited and happy that I've got a job as a Medical Office Assistant in a primary health clinic.