The Medical Office Assistant (online) diploma program provides students with flexible schedule options.
Career Opportunities
As an Medical Office Assistant graduate, you will qualify for positions such as Medical Office Assistant, Medical Secretary, Medical Billing Clerk, Medical Billing Secretary, Medical Office Administrator, Medical Receptionist, Clinical Assistant, Ward Secretary, and Booking Clerk.
Employers Who Have Hired Eastern Grads
Inquire for more information.
Salary
100%
Employment Rate*
$20
Average Wage/hr**
$23
High Wage/hr**
*Employment Rate based on 2018 contactable Eastern graduates employed in a related field.
Source: workingincanada.gc.ca
NOC Code: 1243 - **Wage data is for employees in all ranges of experience in the field, rounded down to the nearest dollar, and based on New Brunswick data. Local (or regional) income may vary.
Program Details
Does a career in the medical field exhilarate you?
Do you want to be a part of the fast-paced and growing healthcare industry while gaining the skills you need to succeed in a business environment?
If you’re looking to enhance your abilities in an office setting as well as gain medical experience, but prefer to have more control over how, when, and where you can study, then the Medical Office Assistant online program is the right fit for you. This program provides you with the opportunity to pursue a diploma at your own pace and offers online courses to give you the flexibility to comfortably fit an education into your busy life.
By the end of the program, you will be equipped with all the skills you need to be successful at the forefront of a doctor’s office and as an assistant who’s assessing patients. You will understand the different classes of drugs and their use in various treatments, be well-versed in medical terminology, gain knowledge about the Canadian healthcare system, and learn clinical procedures generally performed in a medical office – prescription handling, assisting patients with their exams, and diagnostic testing.
You will also learn computer fundamentals, with emphasis on computers outfitted with the Microsoft Windows operating system, and gain a strong understanding of all Microsoft applications. The Medical Office Assistant program will help build on your communication and multi-tasking skills, as well as enhance your knowledge in Accounting applications. You will be encouraged to be a team player while putting your professional and interpersonal skills to practice throughout the course of this program.
Schedules
Full-time Schedule:
You also have the choice to take the Medical Office Assistant program full-time. In just 32 weeks, you can obtain four certifications:
– Business Applications Certificate
– Accounting and Applications Certificate
– Healthcare Fundamentals Certificate
– Medical Practice Certificate
Commit up to 20 hours per week to complete weekly requirements. Click here to see a larger version of this image.
Part-time Schedule:
You can take the Medical Office Assistant program part-time, committing up to ten hours to complete weekly requirements. Each subsequent 16-week blocks, you will work towards the following:
In this course students will be introduced to accounting concepts and procedures. Students will learn
about debits and credits and how to analyze and record business transactions. In addition, students will
look at banking procedures, cash control as well as payroll concepts and procedures, including employee
taxes. They will also gain an understanding of the employer’s tax responsibilities. In this course, students
learn how to set up and interact with the different ledgers to support small business activities. In
addition, students will perform General Ledger, Accounts Payable, Accounts Receivable and Payroll
transactions.
Business Communication
This course is designed to give students a basic understanding of communication skills in the business
environments. Focus will be placed on both written and spoken communications. Students will review the
basic writing process with emphasis on the mechanics of writing. They will also learn the importance of
effective spoken communication.
Microsoft Outlook
This Microsoft Outlook course is created for students to build and validate the skills businesses need to
succeed in today's information economy. It also provides students with the skills and knowledge they
need to use to effectively manage e-mails, contacts, calendars, and tasks. Outlook has become the
corporate standard electronic personal organizer. These are the foundational skills needed to
communicate using Outlook in a variety of positions within and organization. This course is computer
intensive and demands basic computer proficiency and a basic understanding of e-mail software. Students
are expected to make arrangements to meet proficiency needs.
Microsoft Powerpoint
This software lab module consists of online training and assessment in Microsoft PowerPoint. Students
learn a comprehensive set of skills centered around the creation of attractive, professional-looking
presentations. Students learn how to effectively use and format animations, transitions, pictures, audio,
video, charts and tables, as well incorporate speaker notes and annotations into their presentations.
Students will be evaluated through a variety of assignments, projects, presentations, quizzes and exams
in addition to their participation throughout the course.
Career Planning & Preparation - Level I
This module introduces tools for planning and preparing for a successful job search, so that students can maintain a career-focused approach throughout their education program. Students will learn about the "Hidden" Job Market and ways to access it in their upcoming job search, how to research opportunities and network for industry contacts, and use appropriate etiquette when communicating with prospective employers. Students will identify their personal skills, values and preferences for the workplace, begin preparation of a professional resume and references, and organize proof documents for their career portfolio. Class discussions on various self-management topics introduced in Student Success Strategies will round out this module, which is a pre-requisite for Career Planning and Preparation - Part II.
Career Planning & Preparation - Level 2
This module continues to build on the concepts and skills introduced in Career Planning and Preparation
- Level I. Students will learn how to conduct an effective job search and identify various methods of
applying for work with today's technology. Students will create a personal list of "Top Employers" and
target current industry opportunities, while finalizing their professional resume, portfolio and career
correspondence. Students will learn to identify the different types and forms of interviews, practice
responding to typical questions, and practice follow-up, evaluation and negotiation techniques they can
use to ensure success. Self-management topics from Career Planning and Preparation - Level I will be
reviewed, with a focus towards on-the-job success in both learner placements and post-graduate
employment. Students will be evaluated through a variety of assignments, projects, and quizzes in
addition to their participation throughout the course.
Diversity in the Workplace
This course introduces students to diversity and its strengths in the workplace. Among the topics covered
are the strengths of diversity, its occasional challenges, how to manage diversity in the workplace, and
the value of diversity training. Diversity in group dynamics is also addressed, with an emphasis on the
strengths of a heterogeneous group and the types of diversity found in it.
Microsoft Excel
This software lab module consists of online training and assessment in Microsoft Excel. Students learn a
comprehensive set of skills, with coverage including creating, formatting and printing worksheets,
creating simple and advanced formulas, using mathematical, logical, statistical and financial functions,
creating and modifying charts and pivot tables, and using data tools. Students will be evaluated through
a variety of assignments, projects, quizzes and exams in addition to their participation throughout the
course.
Computer Fundamentals
Through a combination of virtual training and critical thinking, this course examines the role and use of technology in today’s workplace. Emphasis is placed on those computers outfitted with the Microsoft Windows 10 operating system. Students will review basic computer components, Windows usage, file management, common applications, navigating and searching the web, and staying protected and safe while using a computer. Students will also start to hone their keyboarding skills through drills and timed exercises.
Student Success Strategies
In this orientation module, emphasis is placed on thinking about achieving success from Day One. This module stresses the importance of developing non-technical skills to enhance personal, academic, and career success. This includes understanding learning styles and honing practical study skills, such as memory, reading, note-and test-taking techniques. Personal exercises will focus on teamwork, decision making and problem solving skills, setting SMART goals and maintaining a positive attitude; techniques for managing change, stress and conflict will also be explored.
Microsoft Word Part 1
In this course, students learn a comprehensive set of skills in Microsoft Word, including formatting text for layout and appearance, formatting document sections, and using styles. They also learn how to create and edit header/footer content, insert and format tables, graphics and pictures, and work with templates and themes. The course consists of a combination of virtual training using simulations, as well as projects and exams using the desktop software.
Microsoft Word Part 2
This course builds on the skills introduced in Microsoft Word Part 1 and consists of a combination of virtual training using simulations, along with projects and exams using the desktop version of the software. Among the tools students learn how to use are those for a mail merge, as well as tracking changes while collaborating and reviewing documents. Other skills learned include linking and embedding objects, working with hyperlinks, creating and customizing styles, modifying document properties and the basic use of macros.
Admission Requirements
High school graduation or equivalent. For those without high school completion, please refer to the Program Overview at the top of this page or speak to your Education Consultant.
Career Quiz
Take a quick and easy quiz to find out more about yourself, your goals, and identify your strengths and social style. This quiz gives you suggestions for what career areas you might consider based on your likes and preferences. Give it a try now!
I decided to enroll in an online class at Eastern College for further education and earn a diploma in Medical Office Assistant program. Eastern College equipped me with essential hard skills and enhancing my soft skills to move forward in my career. The school also provided career assistance to help me with the requirements during my job application. I am so excited and happy that I've got a job as a Medical Office Assistant in a primary health clinic.