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TIME:Morning or Afternoon
NOC Code:4412, 3413
PROGRAM OUTLINEPersonal Support Worker Program Outline NB


The need for home support workers and personal care attendants is increasing as our population ages. A role in this field will see you providing support to clients and their families that need assistance; whether elderly, disabled, or recovering from a serious illness or injury.

Your job will be to assist individuals with their daily routines, including preparing meals and feeding, maintaining personal hygiene, running errands, monitoring medication and recovery, and informal counselling support. Studying to become a Personal Support Worker at Eastern College will provide you with the skills required to meet provincial standards, to help you find a job in your chosen field that much quicker.


  • 9-week field placement
  • National Association of Career Colleges (NACC) curriculum
  • WHMIS Awareness Certificate
  • First Aid with Heartstart



Acute Care for Personal Support Worker

This provides you with the additional knowledge and skills you need to support clients in the acute care hospital setting. You will learn to assist the health care team with measuring height, weight and vital signs, heat and cold applications, meeting client oxygen needs, physical examinations, peri-operative care, medications and enteral nutrition, IV therapy. You will also learn urinary and fecal elimination and wound care.

Career Planning & Preparation - Level I

This module introduces tools for planning and preparing for a successful job search, so that students can maintain a career-focused approach throughout their education program. Students will learn about the "Hidden" Job Market and ways to access it in their upcoming job search, how to research opportunities and network for industry contacts, and use appropriate etiquette when communicating with prospective employers. Students will identify their personal skills, values and preferences for the workplace, begin preparation of a professional resume and references, and organize proof documents for their career portfolio. Class discussions on various self-management topics introduced in Student Success Strategies will round out this module, which is a pre-requisite for Career Planning and Preparation - Part II.

Career Planning & Preparation - Level II

This module continues to build on the concepts and skills introduced in Career Planning and Preparation - Part I. Students will learn how to conduct an effective job search and identify various methods of applying for work with today's technology. Students will create a personal list of "Top Employers" and target current industry opportunities, while finalizing their professional resume, portfolio and career correspondence. Students will learn to identify the different types and forms of interviews, practice responding to typical questions, and practice follow-up, evaluation and negotiation techniques they can use to ensure success. Self-management topics from Career Planning and Preparation - Part I will be reviewed, with a focus towards on-the-job success in both learner placements and post-graduate employment.

Software Lab - Computer Fundamentals

Through a combination of theory and hands-on-practice, this module examines the role and use of the computer in today’s workplace. Emphasis is placed on those computers outfitted with the Microsoft Windows operating system. Students will review basic computer concepts, Windows OS usage, and complete hands-on training exercises in business-standard software applications, including Microsoft Outlook and Microsoft Word. Keyboarding skills are also honed via daily keyboarding exercises and drills

Student Success Strategies

In this orientation module, emphasis is placed on thinking about achieving success from Day One. This module stresses the importance of developing non-technical skills to enhance personal, academic, and career success. This includes understanding learning styles and honing practical study skills, such as memory, reading, note-and test-taking techniques. Personal exercises will focus on teamwork, decision making and problem solving skills, setting SMART goals and maintaining a positive attitude; techniques for managing change, stress and conflict will also be explored.


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The Personal Support Worker Diploma program will qualify grads to pursue positions in Home Care Agencies, Nursing Homes, Private Residences and Hospitals.


  • National Association of Career Colleges for Personal Support Workers
  • WHMIS Awareness Certificate
  • St. John Ambulance Standard First Aid with Heartstart


  • Ridgewood Addiction Services
  • Forest Dale Nursing Home
  • York Care Centre
  • Pine Grove Nursing Home
  • Eden Special Care Home
  • Alleira Living


• Grade 12 or equivalent or mature student status
• Clear Conduct Certificate
• Vulnerable Sector Search
• Clear medical certificate indicating current immunization and free from communicable diseases
• Demonstrated fluency in English (oral and written)

Discover a rewarding career in healthcare!
Contact Eastern College now to book a free career consultation, simply fill out the form on this page to get started!